Please Enable Cookies to Continue
Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job.
Here are our current job openings. Click on the job title for more information, and apply from that page if you are interested. We encourage you to apply for all positions you feel qualified.
If you apply for a position, please add '@agents.icims.com' to your safe senders list in your email as many communications will come by email regarding your application, and we don't want you to miss an important message.
The system cannot access your location for 1 of 2 reasons:
- Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
- Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort
-
Senior Cloud Specialist
Location: India Work Arrangement: Remote
About the Role
The Senior Cloud Specialist is primarily responsible for responding to and resolving cases from customers, partners, and the company's services team. This role independently manages incidents and service requests, troubleshoots complex cloud issues, and works cross-functionally within cloud environments. The Senior Cloud Specialist serves as a trusted advisor and escalation resource, driving proactive improvements to cloud operations while ensuring high-quality service delivery.
Please...
-
Software Developer
Location: Hyderabad, India Work Arrangement: Hybrid (3 days per week in office)
Your New Role
The Software Developer is responsible for the overall performance of the product by applying core principles of software engineering to the design, development, maintenance, testing, and evaluation of software. In this role, you will ensure the timely delivery of high-quality software within release timelines and guidelines, contribute to delivery pipeline implementation, and collaborate with cross-functional teams to continuously improve product quality. This role focuses on building and maintaining backend services and...
-
Test Engineer
Location: Hyderabad Work Arrangement: Hybrid (3 days per week in office)
Your New Role
The Test Engineer is responsible for writing code and scripts, identifying tools for functional and non-functional tests, and contributing to automated test frameworks that ensure the delivery of high-quality software. In this role, you will design test plans, procedures, and scripts to accurately assess new products and updates — collaborating with engineering groups to define, analyze, and interpret tests across products, systems, and software modifications. This role emphasizes an automation-first quality practice, with manual...
-
Software Engineer – Mobile Development
π Kolkata | π’ Hybrid – 3 Days/Week in Office
About the Role
The Software Engineer – Mobile Development is responsible for the overall performance of the product by applying principles of software engineering to the design, development, maintenance, testing, and evaluation of software. In this role, you will ensure the timely delivery of high-quality software within release timelines and guidelines, while contributing to a collaborative, standards-driven engineering culture. If you're a mobile-focused developer who is passionate about building clean, scalable, and reliable software, this role is for...
-
Senior Cloud Specialist (Incident Management & Change Management)
Location: India Work Model: Remote
About the Role
The Incident Management Commander & Change Management Process Owner is a dual-responsibility leadership role at the heart of Hyland's operational resilience. This role combines hands-on command of critical incident response with strategic ownership of the organization's change management processes. If you're a decisive, people-focused leader who thrives under pressure and is passionate about operational excellence — this role was built for you.
-
Incident Management Commander
Location: India | Remote
About This Role
Hyland is seeking an experienced Incident Management Commander who will also serve as the Change Management Process Owner. This dual-responsibility role involves leading incident response operations while overseeing and maintaining the organization's change management processes. The ideal candidate combines strong leadership, strategic thinking, and process governance skills to ensure operational excellence and continuous improvement.
Your Role Responsibilities? Here's What You'll Do.
- Take overall command...
-
Senior Test Engineer
Location: Hyderabad, India Work Arrangement: Hybrid | 3 Days in Office, 2 Days Remote
About the Role
Hyland is building a next-generation UI framework and design system — Satori— powering all Hyland products. Satori is foundational to how our applications look, behave, and scale, making quality, accessibility, and reliability absolutely critical.
As a Senior Test Engineer, you will own and scale the quality and testing framework for Satori, ensuring high-quality, accessible UI components across Hyland products. This is a high-impact, high-visibility role...
-
Lead Security Vulnerability Remediation Specialist
Location: Kolkata / Hyderabad, India Work Arrangement: Hybrid – 3 days per week in office
About the Role
As a Lead Security Vulnerability Remediation Specialist, you will demonstrate mastery in assessing, remediating, automating, and sustaining security vulnerability fixes across Hyland's enterprise infrastructure. You will lead complex remediation initiatives across servers, networks, identity platforms, cloud infrastructure, and endpoint systems — partnering closely with Cyber Security for vulnerability intelligence while...
-
Senior Security Vulnerability Remediation Specialist
π Kolkata, India | π’ Hybrid – 3 Days/Week in Office
About the Role
The Security Vulnerability Remediation Specialist is a developing Infrastructure Operations role responsible for assessing and executing remediation of security vulnerabilities across Hyland's internal infrastructure. In this role, you will work within established frameworks to complete patching, configuration changes, and mitigation activities across servers, networks, and endpoint systems. You will collaborate with Infrastructure teams and Cyber Security to understand vulnerability prioritization while independently executing assigned...
-
The Associate Cloud Specialist supports the administration and day-to-day operation of Hyland's incident response and on-call tooling. This role focuses on configuration support, incident readiness, integrations, and operational hygiene, working under the guidance of senior management and solution owners. The ideal candidate is detail-oriented, calm under pressure, and comfortable working across engineering, IT, and operations teams to ensure our incident tooling runs reliably and consistently.
Your Role Responsibilities? Here's What You'll Do.
- Support the administration of Hyland's incident response tools such as PagerDuty, incident.io, and/or FireHydrant, handling support cases to assist teams with...
-
Workforce Scheduler
π Hyderabad | π’ Hybrid – 3 Days/Week in Office
About the Role
The Workforce Scheduler supports intraday workforce management for a multi-site, omnichannel Technical Support operation. In this role, you will monitor real-time activity, manage schedule adherence, and support staffing adjustments to help meet utilization, service level, and productivity targets. If you're detail-oriented, data-savvy, and thrive in a fast-paced operations environment, this role is for you.
Technology Tools
- Workforce Management (WFM) Tools / Scheduling Software (e.g., NICE, Verint, Genesys or Equivalent)
- Microsoft Excel...
-
Senior Technical Support Training Manager
π Hyderabad | π’ Hybrid – 3 Days/Week in Office
About the Role
The Senior Technical Support Training Manager designs, delivers, and continuously improves technical support training programs that enable global Technical Support teams to effectively support Hyland products. In this role, you will own onboarding and ongoing technical training, ensuring employees are prepared, current, and aligned to support standards. If you're a passionate learning professional who combines deep technical knowledge with a talent for developing people, this role is for you.
Technology...
-
Manager, Technical Support
π Hyderabad | π’ Hybrid – 3 Days/Week in Office
About the Role
The Manager, Technical Support leads the day-to-day operations of a technical support team, ensuring timely, high-quality support for customers and partners. In this role, you will be responsible for team performance, issue escalation, operational execution, and the continuous improvement of support delivery. If you're a people-first leader with a strong technical background and a passion for building accountable, customer-focused teams, this role is for you.
Technology Tools
- Microsoft Productivity Tools (Word,...
-
Cloud Support Analyst
Location: Hyderabad, India Work Arrangement: Hybrid | 3 Days in Office, 2 Days Remote
About the Role
Hyland is seeking a Cloud Support Analyst to join our support team, responsible for responding to and resolving customer requests for technical issues related to their solutions. In this role, you will serve as a key point of contact for customers — maintaining ownership of support cases from intake through resolution while ensuring clear, timely communication throughout the process.
You will work closely with internal technical teams, audit and debug source code, and guide...
-
Senior Infrastructure Engineer
π Kolkata, India | π’ Hybrid – 3 Days/Week in Office
About the Role
The Senior Infrastructure Engineer oversees the design, engineering, implementation, deployment, documentation, testing, and continuous capacity planning of infrastructure solutions to support our global workforce. This role focuses on automation-first approaches, AI-driven operations, disaster recovery readiness, and reducing technical debt to provide scalable, resilient, and secure compute services that support enterprise strategy. In this role, you will also act as a mentor, offering direct training and technical guidance to junior engineers. If you're a hands-on infrastructure...
-
Senior Software Architect
π Hyderabad | π’ Hybrid – 3 Days/Week in Office
About the Role
The Senior Software Architect is a technical leader accountable for ensuring the technical designs for software components in scope are fit for purpose, well-documented, and aligned with product roadmap, business goals, and technology strategy. In this role, you will partner closely with product owners and engineering teams to drive sound architectural decisions, mentor developers, and uphold design excellence across a defined set of components. If you're a hands-on architect who leads with clarity and thrives in a collaborative, fast-moving environment, this role is for you.
