Technical Trainer 3

Hyland Software is widely known as a great company to work for and a great company to do business with. Being a leader in providing software solutions for managing content, processes and cases for organizations across the globe we enabled more than 20,000 organizations to digitalize their workplaces and transform their operations.

Currently we are looking for a Technical Trainer 3 for Hyderabad Location.

Technical Trainer 3 is an engineering enablement professional responsible for designing and delivering advanced technical learning experiences for internal engineering, architecture, cloud, and product teams. This role supports multi-stack development environments and focuses on modern engineering practices, artificial intelligence integration, and secure software development.

This position operates as a trusted technical learning advisor and collaborates closely with engineering leaders to align enablement with evolving platforms, cloud environments, AI, and security strategies.

Strategic Technical Enablement

• Design and deliver advanced technical training across multiple technology stacks and modern development ecosystems.
• Develop programs that support cloud-native architectures, AI-enabled workflows, secure coding, and compliance-aligned development practices.
• Translate complex architectural, AI, and cybersecurity concepts into applied, hands-on learning experiences.

AI and Cybersecurity Integration

• Create enablement programs that support responsible AI usage, AI-assisted development, and emerging automation practices.
• Partner with security and architecture leaders to reinforce secure software development lifecycle practices.
• Integrate threat modeling, secure design principles, and risk mitigation into technical learning pathways.

Collaboration and Cross-Functional Partnership

• Creates internal networks with engineering, architecture, DevOps, security, and product leaders to identify capability gaps and co-create solutions.
• Collaborate with subject matter experts to rapidly prototype and iterate learning content.
• Contribute to cross-functional initiatives that support technology transformation efforts.

Nimble and Action-Oriented Learning Design

• Able to design and deliver learning experiences, i.e., presentation, lab-based, workshops, or scenario-driven learning aligned to real engineering workflows.
• Continuously evaluate training effectiveness and adjust based on feedback, performance data, and organizational priorities.
• Operate with urgency, ambiguity, and adaptability in a fast-moving technology environment.

Thought Leadership and Innovation

• Monitor emerging trends in AI, cloud computing, cybersecurity, and modern software engineering.
• Recommend innovative approaches to embed learning within engineering flow of work.
• Advocate for scalable, role-based enablement strategies aligned to business priorities.

Leadership and Mentorship

• Mentor and actively collaborate with team members to design, refine, and deliver high-impact technical enablement programs.
• Provide guidance on advanced facilitation, technical credibility, instructional strategy, and cross-functional partnership.
• Foster a collaborative team environment that encourages knowledge sharing, peer feedback, and continuous improvement.
• Serve as a role model for teamwork, action-oriented execution, and high-impact enablement practices.

• Bachelor’s degree in a technical or related field.
• 10+ yrs of xperience.
• Significant experience delivering advanced technical training to engineering audiences in both classroom and virtual environments.
• Demonstrated experience across multiple technology stacks and modern development ecosystems.
• Strong understanding of modern development practices, cloud-based architectures, secure software development principles, and foundational cybersecurity concepts.
• Demonstrated knowledge of AI concepts, AI-assisted development practices, or applied machine learning in engineering environments, including awareness of responsible and secure AI usage.
• Experience collaborating effectively with engineering leaders, architects, security professionals, and subject matter experts to co-create impactful enablement solutions.
• Proven ability to operate independently with minimal supervision, manage competing priorities, and deliver results in fast-paced, evolving environments.
• Demonstrated success working within globally distributed teams across time zones, with strong cross-cultural communication skills and the ability to adapt communication style for diverse technical audiences.
• Strong written and verbal communication skills with the ability to translate complex technical concepts into clear, actionable guidance for a global audience.
• Ability to proactively identify capability gaps, propose solutions, and drive initiatives forward with high ownership and accountability.
• Experience mentoring peers, fostering collaboration within the training team, and leading cross-functional initiatives.
• Willingness and ability to be in the office three days a week.
• Willingness and ability to extend working hours into evening hours.
• Willingness and ability to travel up to 10% as required.

Hyland’s Offering

We’re proud of our culture and take employee engagement seriously. By listening to employees’ feedback, we’re able to provide meaningful benefits and programs to our workforce.

• Learning & Development- development budget (used for certifications, conferences etc..), tuition assistance program, 4,000+ self-paced online courses, instructor-led webinars, mentorship programs, structured on-boarding experience full of trainings, dedicated Learning & Development department supporting our employees.
• R&D focus – cutting edge technologies, constant modernization efforts, dynamic and innovative environment, dedicated R&D Education Services department to help you grow.
• Work-life balance culture– flexible work environment and working hours (we are working in task-based system!), possibility to work from home, we value trust, and we believe efficiency does not depend on your actual location, however we would like to spend time together in the office! 
• Well-being- private medical healthcare, life insurance, gym reimbursement.
• Community Engagement– Volunteer time off (12h/year).
• Diversity & Inclusion– employee resource groups, inclusion benefits and policies
• Niceties & Events– snacks and beverages, employee referral program, birthday, baby gifts.

 If you would like to join the company where honesty, integrity and fairness lie in the bottom of values, where people are truly passionate about technology and dedicated to their work – connect with us!

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.