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Technical Account Manager
Remote | Poland – French Speaking
About the Role
The Technical Account Manager is responsible for guiding customers to a successful outcome. Acting as a dedicated customer advocate, this role ensures that technical issues are resolved with high quality and in alignment with customer priorities — while building lasting relationships that drive long-term satisfaction and growth.
Your Role Responsibilities? Here's What You'll Do.
- Provide technical support to customers for critical issues, coordinating support cases with regard to priority and information to ensure timely, high-quality resolution aligned with customer priorities.
- Conduct regular case reviews and...