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Here are our current job openings. Click on the job title for more information, and apply from that page if you are interested. We encourage you to apply for all positions you feel qualified.
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Associate Cloud Support AnalystLocation: Sao Paulo, Brazil Work Arrangement: Hybrid – 5 days per week in office during training; 2–3 days per week once training is completeAbout This RoleHyland is looking for a technically curious and customer-focused Cloud Support Analyst to join our team. In this role, you will be responsible for responding to and resolving customer requests for assistance with technical issues related to their solution. You'll troubleshoot issues, maintain ownership of customer cases, and ensure clear and consistent communication throughout the resolution process. If you thrive in a fast-paced environment and are passionate about delivering an exceptional customer experience,...
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Senior Cyber Security Analyst (Cybersecurity - Identity and Access Management)
Location: Hyderabad, India Work Arrangement: Hybrid – 3 days per week in office
About the Role
As a Senior Cyber Security Analyst, you will serve as a senior technical resource for Identity and Access Management (IAM) services across Hyland's cloud and enterprise environments. This role is focused on designing, implementing, operating, and improving IAM capabilities that support secure access, identity lifecycle management, authentication, authorization, privileged access, and...
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Senior Technical Project Manager
Location: Hyderabad, India Work Arrangement: Hybrid – 3 days per week in office
About This Role
Hyland is looking for a detail-oriented and collaborative Senior Technical Project Manager to join our team in Hyderabad. In this role, you will support the planning and execution of technical initiatives, working closely with engineering, architecture, security, and operations teams to coordinate project activities and help deliver capabilities that contribute to cloud-based service delivery and platform reliability. You will apply sound project management practices, develop...
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Lead Cloud Architect
📍 Hyderabad | 🏢 Hybrid – 3 Days/Week in Office
About the Role
The Lead Cloud Architect leads the creation and execution of strategic cloud architecture initiatives, driving innovation and ensuring the seamless integration of complex cloud solutions across the organization. In this role, you will set architectural standards, mentor teams, and influence and implement the overall cloud strategy to support long-term business objectives. If you're a visionary cloud leader who combines deep technical expertise with strong strategic thinking, this role is for you.
Technology Tools
- Cloud Platform: AWS...
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Senior Accessibility Engineer
Location: Hyderabad Work Arrangement: Hybrid | 3 Days in Office, 2 Days Remote
About the Role
The Senior Accessibility Engineer designs, builds, and operates automated and manual accessibility validation capabilities across Hyland's digital product portfolio. This role ensures sustained compliance with WCAG 2.2, Section 508, and EN 301 549, while enabling product teams to independently identify, prevent, and remediate accessibility issues.
This role combines engineering-depth accessibility knowledge with hands-on coding ability — authoring,...
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The Strategic Finance Manager leads business strategy, data analysis, and alignment of financial goals with business objectives. This role is critical in the successful execution of the Company's long-range financial plan and provides data-driven insights in support of strategic initiatives across the company, including M&A. The position monitors trends and developments in the industry, economy, and capital markets, while conducting research and analysis of internal and external financial, business, and technology trends — including long-term financial modeling.
Your Role Responsibilities? Here's What You'll Do.
- Maintain a detailed 3-statement financial model, valuation model, and other relevant industry...
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Instructional Designer (Technical – Cloud, SaaS, and Developer Enablement)
Location: Kolkata, India | Hybrid (3 days per week in office)
About This Role
Hyland is seeking a Technical Instructional Designer to design, develop, implement, and evaluate learning experiences that enable software engineers, architects, and technical teams to build, deploy, and operate cloud-based SaaS solutions. This role focuses on translating complex technical concepts into scalable, high-impact learning solutions embedded in the flow of work. You'll thrive in this role if you're passionate about bridging the gap between technical complexity and...
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Customer Success Manager
Location: Remote - Japan Work Arrangement: Remote
About This Role
Hyland is looking for a passionate and customer-focused Customer Success Manager to help new and existing customers derive maximum value from our products and services. In this role, you will own the customer journey post-implementation, maintaining strong customer and partner relationships, ensuring product adoption and stability, reducing risk, and identifying opportunities for customer growth. You will serve as the primary point of contact representing the customer — their advocate, their advisor, and their champion. If you thrive on building meaningful...
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The Customer Success Manager helps new and existing customers derive the most value from Hyland's products and services. This role owns the customer journey post-implementation, maintaining strong customer and partner relationships, ensuring product adoption and stability, reducing risk, and creating customer growth opportunities. The Customer Success Manager serves as a primary point of contact, representing and advocating for the customer at every stage of their journey.
Your Role Responsibilities? Here's What You'll Do.
- Drive retention and growth among assigned customers by understanding their business objectives and helping them maximize the value of their products and solutions through digital and non-digital...
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Senior Cloud Specialist (Incident Management & Change Management)
Location: India Work Model: Remote
About the Role
The Incident Management Commander & Change Management Process Owner is a dual-responsibility leadership role at the heart of Hyland's operational resilience. This role combines hands-on command of critical incident response with strategic ownership of the organization's change management processes. If you're a decisive, people-focused leader who thrives under pressure and is passionate about operational excellence — this role was built for you.
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Incident Management Commander
Location: India | Remote
About This Role
Hyland is seeking an experienced Incident Management Commander who will also serve as the Change Management Process Owner. This dual-responsibility role involves leading incident response operations while overseeing and maintaining the organization's change management processes. The ideal candidate combines strong leadership, strategic thinking, and process governance skills to ensure operational excellence and continuous improvement.
Your Role Responsibilities? Here's What You'll Do.
- Take overall command...
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Senior Test Engineer
Location: Hyderabad, India Work Arrangement: Hybrid | 3 Days in Office, 2 Days Remote
About the Role
Hyland is building a next-generation UI framework and design system — Satori— powering all Hyland products. Satori is foundational to how our applications look, behave, and scale, making quality, accessibility, and reliability absolutely critical.
As a Senior Test Engineer, you will own and scale the quality and testing framework for Satori, ensuring high-quality, accessible UI components across Hyland products. This is a high-impact, high-visibility role...
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Senior Security Vulnerability Remediation Specialist
📍 Kolkata, India | 🏢 Hybrid – 3 Days/Week in Office
About the Role
The Security Vulnerability Remediation Specialist is a developing Infrastructure Operations role responsible for assessing and executing remediation of security vulnerabilities across Hyland's internal infrastructure. In this role, you will work within established frameworks to complete patching, configuration changes, and mitigation activities across servers, networks, and endpoint systems. You will collaborate with Infrastructure teams and Cyber Security to understand vulnerability prioritization while independently executing assigned...
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Lead Industry Marketing Manager - Healthcare
Location: Remote - US Work Model: Remote
About the Role
The Lead Industry Marketing Manager is responsible for leading the development and execution of integrated marketing plans that drive pipeline and revenue growth across go-to-market segments and plan areas. This role focuses on building comprehensive go-to-market strategies, establishing audience-specific thought-leadership initiatives, and ensuring alignment with business objectives through close collaboration with key stakeholders across sales and marketing. This role partners closely with sales leaders, field...
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Associate Cloud Specialist (Incident Management Analyst)
Location: Hyderabad Work Model: Hybrid – 3 days per week in office
About the Role
The Associate Cloud Specilist (Incident Management Analyst) supports the administration and day-to-day operation of Hyland's incident response and on-call tooling. Focused on configuration support, incident readiness, integrations, and operational hygiene, this role works under the guidance of senior management and solution owners. If you're detail-oriented, calm under pressure, and comfortable collaborating across engineering, IT, and operations teams — this is the right fit for...
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Associate Workforce Scheduler
Location: Remote - Brazil Work Arrangement: Remote
About This Role
Hyland is looking for a detail-oriented and analytically minded Associate Workforce Scheduler to support intraday scheduling and adjustments for our omnichannel, multi-site Technical Support operations. In this role, you will closely monitor real-time activity and take action to ensure achievement of departmental goals for Utilization, Shrink, Service Level, and Schedule Adherence. Working closely with our Workforce Analyst, Technical Support, and Operations leadership, you will contribute to reporting metrics and drive meaningful insights that optimize...
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Proposal Services Specialist
Location: Remote - Colombia Work Arrangement: Remote
About This Role
Hyland is looking for a detail-oriented and organized Proposal Services Specialist to join our team. In this role, you will be responsible for developing solicitations — including Requests for Proposal, Requests for Information, and Requests for Quote — as well as proposals for both direct and indirect channel engagements. You will lead cross-functional collaboration, manage multiple projects simultaneously, and ensure every submission is polished, compliant, and delivered on time. If you're a strong communicator who thrives in a fast-paced,...
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Manager, Technical Support
📍 Hyderabad | 🏢 Hybrid – 3 Days/Week in Office
About the Role
The Manager, Technical Support leads the day-to-day operations of a technical support team, ensuring timely, high-quality support for customers and partners. In this role, you will be responsible for team performance, issue escalation, operational execution, and the continuous improvement of support delivery. If you're a people-first leader with a strong technical background and a passion for building accountable, customer-focused teams, this role is for you.
Technology Tools
- Microsoft Productivity Tools (Word,...
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Cloud Support Analyst
Location: Hyderabad, India Work Arrangement: Hybrid | 3 Days in Office, 2 Days Remote
About the Role
Hyland is seeking a Cloud Support Analyst to join our support team, responsible for responding to and resolving customer requests for technical issues related to their solutions. In this role, you will serve as a key point of contact for customers — maintaining ownership of support cases from intake through resolution while ensuring clear, timely communication throughout the process.
You will work closely with internal technical teams, audit and debug source code, and guide...
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Lead Industry Marketing Manager - Cross Industry
Location: Remote - US Work Model: Remote
About the Role
The Lead Industry Marketing Manager is responsible for leading the development and execution of integrated marketing plans that drive pipeline and revenue growth across go-to-market segments and plan areas. This role focuses on building comprehensive go-to-market strategies, establishing audience-specific thought-leadership initiatives, and ensuring alignment with business objectives through close collaboration with key stakeholders across sales and marketing.
Here's What You'll...
