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The Associate Vice President (AVP), Security Engineering & Operations is responsible for building and scaling a high-performance security engineering and operations function that protects Hyland's business, enables engineering, compliance, and adjacent security teams, and reduces operational friction. Reporting to the CISO, this role embeds security into asset management, software engineering, cloud operations, and automated workflows while driving continuous improvements in security posture, resilience, and incident readiness. The AVP leads the Security Operations Center (SOC), Enterprise and Application Security initiatives, and offensive/defensive security operations to align with enterprise growth, customer commitments, and innovation goals.
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Proposal Services Specialist
Location: Remote - Colombia Work Arrangement: Remote
About This Role
Hyland is looking for a detail-oriented and organized Proposal Services Specialist to join our team. In this role, you will be responsible for developing solicitations — including Requests for Proposal, Requests for Information, and Requests for Quote — as well as proposals for both direct and indirect channel engagements. You will lead cross-functional collaboration, manage multiple projects simultaneously, and ensure every submission is polished, compliant, and delivered on time. If you're a strong communicator who thrives in a fast-paced,...
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Workforce Scheduler
๐ Hyderabad | ๐ข Hybrid – 3 Days/Week in Office
About the Role
The Workforce Scheduler supports intraday workforce management for a multi-site, omnichannel Technical Support operation. In this role, you will monitor real-time activity, manage schedule adherence, and support staffing adjustments to help meet utilization, service level, and productivity targets. If you're detail-oriented, data-savvy, and thrive in a fast-paced operations environment, this role is for you.
Technology Tools
- Workforce Management (WFM) Tools / Scheduling Software (e.g., NICE, Verint, Genesys or Equivalent)
- Microsoft Excel...
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Senior Technical Support Training Manager
๐ Hyderabad | ๐ข Hybrid – 3 Days/Week in Office
About the Role
The Senior Technical Support Training Manager designs, delivers, and continuously improves technical support training programs that enable global Technical Support teams to effectively support Hyland products. In this role, you will own onboarding and ongoing technical training, ensuring employees are prepared, current, and aligned to support standards. If you're a passionate learning professional who combines deep technical knowledge with a talent for developing people, this role is for you.
Technology...
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Manager, Technical Support
๐ Hyderabad | ๐ข Hybrid – 3 Days/Week in Office
About the Role
The Manager, Technical Support leads the day-to-day operations of a technical support team, ensuring timely, high-quality support for customers and partners. In this role, you will be responsible for team performance, issue escalation, operational execution, and the continuous improvement of support delivery. If you're a people-first leader with a strong technical background and a passion for building accountable, customer-focused teams, this role is for you.
Technology Tools
- Microsoft Productivity Tools (Word,...
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Cloud Support Analyst
Location: Hyderabad, India Work Arrangement: Hybrid | 3 Days in Office, 2 Days Remote
About the Role
Hyland is seeking a Cloud Support Analyst to join our support team, responsible for responding to and resolving customer requests for technical issues related to their solutions. In this role, you will serve as a key point of contact for customers — maintaining ownership of support cases from intake through resolution while ensuring clear, timely communication throughout the process.
You will work closely with internal technical teams, audit and debug source code, and guide...
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Lead Industry Marketing Manager - Cross Industry
Location: Remote - US Work Model: Remote
About the Role
The Lead Industry Marketing Manager is responsible for leading the development and execution of integrated marketing plans that drive pipeline and revenue growth across go-to-market segments and plan areas. This role focuses on building comprehensive go-to-market strategies, establishing audience-specific thought-leadership initiatives, and ensuring alignment with business objectives through close collaboration with key stakeholders across sales and marketing.
Here's What You'll...
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Deal Desk Analyst
Location: Remote - Colombia Work Arrangement: Remote
About This Role
Hyland is looking for a detail-oriented and driven Deal Desk Analyst to join our team. In this role, you will be responsible for the management and execution of all quote-to-cash activities, serving as a trusted advisor to the sales team on deal structures and standard contracts. You will collaborate across multiple departments to ensure deals are structured, processed, and executed efficiently to maximize sales and profitability. If you thrive in a fast-paced environment and are passionate about making deals happen seamlessly, we'd love to hear from you.
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Associate Cloud Support Analyst Location: São Paulo, Brazil Work Arrangement: Hybrid – 5 days per week in office during training; 2–3 days per week once training is completeAbout This RoleAre you early in your career and ready to grow in the world of open-source technology? Hyland is looking for a curious, motivated Associate Cloud Support Analyst to join our Alfresco support team in São Paulo. This role is designed for new graduates, career switchers, and early-career talent who are excited to learn by doing. A formal technical degree isn't required — what matters most is your drive to solve problems, your willingness to dig in, and your ability to communicate clearly in English....
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Senior Field Marketer
Location: Remote - US Work Model: Remote
About the Role
The Senior Field Marketer is responsible for driving demand within Hyland's named account model through strategic program development and execution of top-tier marketing experiences that create pipeline and drive alignment across revenue teams. This role supports the field in developing and managing field-based demand generation programs and event campaigns to build awareness, drive and nurture leads, and accelerate opportunities to close. This position collaborates closely with Hyland's sales leaders, sales development representatives, product marketing,...
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Associate Account Manager - Existing Accounts
Location: Remote - Mexico Work Arrangement: Remote
About This Role
Hyland is looking for a driven and detail-oriented Associate Account Manager to support existing customer accounts with a strong focus on sales operations and day-to-day commercial support. This is a non-quota carrying role, ideal for someone earlier in their career who is operationally strong and eager to grow within Sales or Sales Operations. If you're organized, collaborative, and passionate about delivering an exceptional customer experience, we'd love to hear from you.
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Strategy Deployment Lead
Location: Remote | United States (East Coast time zone preferred)
About This Role
Hyland is seeking a Strategy Deployment Lead to join our Strategy Deployment team. This is a high-impact role driving cross-functional programs that support our most ambitious and business-critical corporate strategy initiatives. You'll work across teams including product, finance, and go-to-market, helping shape and execute strategies that directly influence the company's growth and performance. You'll thrive in this role if you're great at creating structure out of ambiguity, influencing without authority, and delivering results in fast-paced, complex...
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Senior Agile Process Manager
Location: Remote - Colombia Work Arrangement: Remote
About This Role
Hyland is looking for an experienced and passionate Senior Agile Process Manager to join our team. In this role, you will serve as a servant leader to agile teams, ensuring clear communication and goal alignment across the team and the business. You will understand, implement, instruct, and enforce agile practices while removing impediments, promoting continuous improvement, and helping teams meet their goals and objectives. If you're energized by leading teams, driving meaningful change, and building a culture of continuous learning, we'd love to hear from...
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Associate Solution Engineer (English Speaking)
Location: Remote - Colombia Work Arrangement: Remote
About This Role
Hyland is looking for a curious and driven Associate Solution Engineer to join our team. In this role, you will support the delivery of professional solutions to business stakeholders by translating business process requirements into technical solutions through design, implementation, testing, and training. Working alongside experienced team members, you will gain hands-on exposure to the full solution delivery lifecycle while building strong foundational skills. If you're eager to grow your technical expertise and make a...
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Senior Infrastructure Engineer
๐ Kolkata, India | ๐ข Hybrid – 3 Days/Week in Office
About the Role
The Senior Infrastructure Engineer oversees the design, engineering, implementation, deployment, documentation, testing, and continuous capacity planning of infrastructure solutions to support our global workforce. This role focuses on automation-first approaches, AI-driven operations, disaster recovery readiness, and reducing technical debt to provide scalable, resilient, and secure compute services that support enterprise strategy. In this role, you will also act as a mentor, offering direct training and technical guidance to junior engineers. If you're a hands-on infrastructure...
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IS Support Specialist (English & Spanish Speaking)
Location: Remote - Colombia Work Arrangement: Remote
About This Role
Hyland is looking for a customer-focused and technically adept IS Support Specialist to join our team. In this role, you will serve as the primary point of contact for all technical requests from Hyland employees, providing exceptional customer service while resolving or escalating a broad range of technical issues. This role requires fluency in both English and Spanish. If you enjoy helping people, solving problems, and working in a fast-paced environment, we'd love to hear from you.
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Manager, Regulatory Affairs
๐ United Kingdom | ๐ป Remote
About the Role
The Manager, Regulatory Affairs assists in establishing and maintaining quality management systems while ensuring all members of the organization are aware of and compliant with applicable quality standards. In this role, you will support employee compliance with all international, federal, state, and organizational requirements, act as a key liaison with regulatory agencies, and maintain critical documentation that underpins the company's regulatory posture. If you're a detail-oriented regulatory professional who thrives in a dynamic, compliance-focused environment, this role is for you.
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Location: Poland / Italy Work Arrangement: Remote
About the Role
The Test Engineer is responsible for building and maintaining Playwright-based test automation for Angular applications, strengthening quality gates, and improving CI/CD workflows to support confident, reliable releases. This role partners closely with engineers to verify frontend behaviour across real-world and edge-case scenarios, combining automated and manual testing approaches to ensure product quality. The Test Engineer will join a fully remote, diverse team shaping the user experience of an LLM-powered web application that transforms unstructured documents into structured data.
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Location: Poland / Italy Work Arrangement: Remote
About the Role
The Backend Developer is responsible for designing and delivering robust, cloud-native software with a strong focus on test automation, scalability, and long-term quality. This role deploys small, frequent changes supported by a strong deployment pipeline and comprehensive test coverage. The Backend Developer values continuous improvement and actively contributes to team growth by sharing knowledge and learning from others, as part of a fully remote, diverse team building an LLM-powered web application that transforms unstructured documents into structured data.
Your Role...
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Location: Poland / Italy Work Arrangement: Remote
About the Role
The Junior Frontend Developer is responsible for developing frontend features using Angular and TypeScript, with a focus on clean, well-tested code and continuous learning. This role works closely with senior engineers, turning feedback into incremental improvements while building a strong technical foundation. The Junior Frontend Developer will join a fully remote, diverse team shaping the user experience of an LLM-powered web application that transforms unstructured documents into structured data.
Your Role Responsibilities — Here's What You'll Do
- Develop frontend...
