Senior Web Producer

📍 Location: Remote, USA 💻 Work Arrangement: Remote

About the Role

The Senior Web Producer is responsible for managing the production and delivery of website content and digital experiences that support marketing programs, campaigns, products, and corporate communications. This role translates approved business, content, and creative requirements into structured web experiences and coordinates cross-functional activities through publication and post-launch optimization.

This is a role for someone who brings strong digital production expertise, exceptional attention to detail, and the ability to manage complex, multi-stakeholder web projects from brief to launch — while contributing to the growth and quality of a high-performing web team.

Your Role Responsibilities? Here's What You'll Do.

• Manage the end-to-end production and publication of web pages, landing pages, campaign experiences, product content, customer stories, forms, and related digital content — translating approved briefs, copy, creative assets, and business requirements into well-structured web experiences using established templates and components.
• Develop production plans, coordinate dependencies, and manage web deliverables through stakeholder review, approval, publication, and post-launch validation — building and updating complex web pages within the content management system in accordance with publishing processes, brand standards, and digital governance requirements.
• Perform quality assurance testing across supported devices and browsers — including content, links, layout, forms, metadata, accessibility, and responsive behavior — while applying established SEO, accessibility, analytics, privacy, and content-governance practices throughout the production process.
• Collaborate with marketing, creative, product marketing, communications, SEO, analytics, and development teams — coordinating web production activities for campaign launches, website releases, content migrations, localization workflows, and time-sensitive updates to deliver integrated digital experiences.
• Analyze available website data and stakeholder feedback — recommending improvements to content quality, usability, conversion performance, and production processes, and identifying and resolving moderately complex publishing issues while coordinating the escalation of technical defects to development teams as needed.
• Mentor, coach, train, and provide feedback to team members — maintaining production schedules, documentation, status updates, content inventories, and launch records, and contributing to the overall growth and quality excellence of the web production organization.

Role Essentials

• Bachelor's degree or equivalent experience, with 5 or more years of experience in web production, web content management, digital marketing, or a related field — and strong experience using an enterprise or component-based content management system.
• Strong understanding of website structure, page templates, components, metadata, forms, and responsive design — with working knowledge of HTML and CSS and a solid understanding of SEO, web analytics, accessibility standards, and website quality assurance practices.
• Strong critical thinking, problem-solving, and organizational skills — with strong attention to detail and the ability to coordinate multiple web projects and deadlines in a fast-paced, deadline-driven environment.
• Strong collaboration and communication skills — demonstrating a professional demeanor and the ability to interact with others with discretion and tact, applied successfully within a team as well as with other areas of the organization.
• Self-motivated with the ability to manage projects to completion with limited oversight — with the ability to work both independently and in a team environment while maintaining Microsoft Windows and Office proficiency.

What We'd Like to See

• Experience coordinating web production activities for complex campaign launches, website releases, content migrations, and localization workflows — with a strong track record of delivering integrated digital experiences on time and within scope.
• Demonstrated ability to analyze website data and stakeholder feedback — translating findings into actionable recommendations that improve content quality, usability, and conversion performance.
• Experience maintaining production schedules, documentation, content inventories, and launch records — with strong organizational skills and a commitment to digital governance and publishing process integrity.
• Demonstrated ability to identify and resolve moderately complex publishing issues — with experience coordinating the escalation of technical defects to development teams and ensuring timely resolution.
• Proven ability to mentor, coach, and provide feedback to team members — contributing to the overall growth and quality of the web production organization through knowledge sharing and best practice development.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

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About Hyland Life

#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.