IT Project Manager

📍 Brazil | 🌐 Remote | CLT

About the Role

As an IT Project Manager at Hyland, you'll be a key enabler of team performance and delivery — guiding agile teams through best practices, removing obstacles, and fostering a culture of continuous improvement and collaboration. You'll facilitate meaningful conversations, drive alignment around shared goals, and help teams operate with clarity, focus, and purpose. This is a role for a servant leader who brings strong facilitation skills, a genuine curiosity for learning, and the ability to influence and motivate without formal authority in a dynamic, fast-paced environment.

Your Role Responsibilities – Here's What You'll Do

• Guide teams in low-complexity environments to understand and follow basic agile principles, techniques, and software methodologies; teach software methodology concepts and apply practices in a context-sensitive and audience-appropriate manner.
• Plan and facilitate meetings for the purpose of decision making, idea generation, planning, continuous improvement, problem solving, and alignment; lead continuous learning events and actively support team development and growth.
• Guide teams in self-organization, collaborating around goals and objectives, and optimizing the flow of value; collaborate with and support other team-level leaders on backlog management, team performance, and the delivery of business value.
• Ensure the identification and removal of impediments using a network of peer relationships and formal channels; effectively escalate when necessary and proactively reduce team distractions and outside interruptions.
• Promote continuous improvement throughout the software development lifecycle, leveraging metrics to identify and drive intentional change; assist with internal and external communication to improve transparency across the organization.
• Identify and visualize dependencies impacting planned work; apply a servant leader mindset to influence, motivate, and mobilize team members and business partners toward shared goals and objectives.

Role Essentials

You'll need these skills to hit the ground running:

• Experience as an Agile practitioner with a first-level Scrum Master certification (PSM I or CSM) and a strong understanding of agile principles, techniques, and software development methodologies.
• Strong critical thinking, problem-solving, conflict management, interpersonal, and negotiation skills with a demonstrated ability to operate at the highest level of integrity, professionalism, and forthrightness.
• Strong oral and written communication skills with a professional demeanor and the ability to interact with others with discretion and tact; demonstrated ability to develop and use engaging, informative, and compelling presentation methodologies.
• Demonstrated ability to influence, motivate, and mobilize team members and business partners; proven competence in team facilitation with the ability to apply a servant leader mindset — open-minded, empathetic, and effective without formal authority.
• Strong collaborative skills applied successfully within a team and across other areas; sharp, fast learner with intrinsic curiosity, strong business and technology acumen, and the ability to teach and apply methodology concepts in a context-sensitive manner.

What We'd Like to See

These will help you stand out:

• Experience guiding teams through self-organization, backlog management, and value delivery in a cross-functional or matrixed organizational environment.
• Demonstrated ability to identify, visualize, and manage dependencies impacting planned work, with experience effectively escalating impediments through both formal and informal channels.
• Experience leveraging metrics to promote continuous improvement throughout the software development lifecycle and drive intentional, measurable change across teams.
• Experience planning and facilitating continuous learning events, team retrospectives, and improvement workshops with diverse stakeholder groups at varying levels of agile maturity.
• Bachelor's degree or equivalent combination of education and experience sufficient to successfully perform the principal duties of the role.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. © Hyland. All rights reserved. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work. The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success. As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.