Department Coordinator
Location: Hyderabad, India Work Arrangement: Hybrid – 3 Days in the Office
About the Role
As a Department Coordinator at Hyland, you will play a vital role in ensuring the smooth operation of the department by performing a wide variety of administrative and support functions. You will coordinate daily activities, support team members, and serve as a key point of contact across teams to drive efficiency and achieve department goals. In addition to traditional department support responsibilities, you will partner with project managers and stakeholders to support strategic initiatives, operational improvements, and project-related activities. The role requires strong organizational skills, sound judgment, and the ability to work independently in a fast-paced, collaborative environment.
This role is ideal for a highly organized, detail-oriented professional who thrives in a collaborative, fast-paced environment and takes pride in delivering high-quality, responsive support.
Your Role Responsibilities – Here's What You'll Do
- Coordinate daily department activities to maximize team efficiency and achieve team-established goals; fulfill work requests from department staff in a timely and accurate manner
- Support project managers on strategic and cross-functional initiatives by coordinating project activities, tracking action items, maintaining project documentation, and assisting with stakeholder communications.
- Independently execute assigned work items, operational tasks, and process improvement activities, partnering with stakeholders to ensure timely and accurate completion of deliverables.
- Utilize business systems, reporting tools, automation capabilities, and AI-assisted technologies to improve efficiency, support decision making, and complete assigned work.
- Provide support to team members including staff travel arrangements and expense and time tracking; assist in budget preparation and expense management activities
- Schedule department meetings, prepare meeting agendas, document proceedings, and distribute minutes; participate in meetings with management staff and peers
- Liaise with other areas to resolve information or project requests by department staff; interact with clients as needed to obtain information, verify schedules, and support other department-relevant activities
- Perform data collection, analysis, and reporting for decision-making purposes; assist with the creation and editing of routine correspondence, spreadsheets, and presentations
- Train and assist new department hires; demonstrate high personal work standards and attentiveness to department needs through rapid and high-quality responsiveness to requests
Role Essentials – What You'll Need
- High School diploma or equivalent; experience as a Department Coordinator or in a relevant role; proficient with Microsoft Windows and Microsoft Office Suite
- 3+ yrs of experience.
- Strong interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of the department; demonstrated ability to handle sensitive information with discretion and tact
- Strong oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact; ability to speak and write with ease, clarity, and impact
- Excellent organizational skills with the ability to successfully manage multiple tasks simultaneously; keen attention to detail; demonstrated success at maintaining high personal work standards
- Attentive to department needs as demonstrated by rapid and high-quality responsiveness to requests; demonstrated ability to handle sensitive information with discretion and professionalism
- Demonstrated ability to work independently with minimal supervision, manage competing priorities, and exercise sound judgment in completing assigned work.
- Strong collaboration skills with the ability to work effectively as part of a team of Department Coordinators as well as across teams, support project managers, and build productive relationships with stakeholders at all organizational levels.
- Comfortable learning and utilizing new technologies, business applications, and AI-enabled tools to improve productivity and work quality.
What We'd Like to See – Preferred Skills
- Experience coordinating daily department activities and maximizing team efficiency across multiple priorities
- Experience preparing meeting agendas, documenting proceedings, and distributing minutes to stakeholders
- Experience performing data collection, analysis, and reporting for decision-making purposes
- Experience assisting with budget preparation and expense management activities
- Experience training and onboarding new department hires; demonstrated ability to build positive working relationships across teams
- Experience supporting project, program, or operational initiatives involving multiple stakeholders and competing priorities.
- Experience coordinating deliverables, tracking action items, managing documentation, or supporting project execution activities.
- Experience using collaboration, reporting, automation, or AI-enabled tools to improve efficiency, quality, and consistency of work.
- Experience working directly with technical teams, business stakeholders, or cross-functional project teams.
About Hyland
Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. © Hyland. All rights reserved.
Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.
#HylandLife
Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.
The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.
As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.
