Platform Infrastructure Architect

Core Apps📍 Location: Hyderabad, India | Remote

Experience : 7 + years of experience in Infrastructure Engineering

About the Role

The Platform Infrastructure Architect designs, standardizes, and continuously improves the core infrastructure platforms that support enterprise applications, operational services, and business-critical environments. This role provides technical leadership for operating systems, virtual machine templates, monitoring and observability platforms, database infrastructure, and automation frameworks.

The ideal candidate has strong infrastructure engineering experience, thinks strategically about architecture, creates clear documentation, applies security best practices, and can turn operational needs into scalable, reliable, and supportable platform standards.

Your Role Responsibilities? Here's What You'll Do.

• Lead the design and improvement of automation solutions using PowerShell, Ansible, and Python that reduce manual work, improve consistency, and strengthen configuration control across enterprise infrastructure platforms.
• Design and maintain enterprise standards for Linux and Windows Server operating systems, virtual machine templates, baseline configurations, lifecycle management, and patch readiness across production, disaster recovery, and lab environments.
• Create scalable platform architecture patterns that improve reliability, security, efficiency, and consistency; support change management by ensuring infrastructure changes are documented, assessed for risk, communicated, tested, and aligned with operational standards.
• Provide technical leadership for monitoring and observability tools including Zabbix, LogicMonitor, and PagerDuty; improve coverage, alert quality, escalation workflows, and operational response across all platform environments.
• Work with services, security, application, and operations teams to define platform requirements, document reference architectures, and guide implementation decisions; create and maintain documentation, runbooks, architecture diagrams, build standards, and operational procedures.
• Support database infrastructure for SQL Server and Oracle in production and disaster recovery environments, including availability, recovery, monitoring, capacity planning, and operational standards; promote security, compliance, resilience, and cost-conscious engineering throughout the platform lifecycle.

Technology Tools You'll Use

Automation & Scripting

• PowerShell, Ansible, Python

Operating Systems & Virtualization

• Linux (RHEL, Ubuntu, CentOS), Windows Server, Virtual Machine Templates

Monitoring & Observability

• Zabbix, LogicMonitor, PagerDuty

Database Platforms

• SQL Server, Oracle

Cloud & Hybrid Infrastructure

• Hybrid Infrastructure Platforms, Cloud-Related Services, Self-Service Infrastructure Catalogs

Documentation & Governance

• Architecture Diagrams, Runbooks, Build Standards, IT Asset Management Tools

Role Essentials

1. Bachelor's degree or at least seven years of equivalent work experience, with extensive experience serving as a Systems Architect, Infrastructure Architect, or senior infrastructure administrator with responsibility for architecture decisions and platform standards in complex production environments.
2. Proficiency in infrastructure automation and scripting using PowerShell, Ansible, Python, or similar technologies, with strong practical experience in Linux and Windows Server — including build standards, configuration management, troubleshooting, and lifecycle management.
3. Working knowledge of monitoring and observability platforms, preferably Zabbix, LogicMonitor, or PagerDuty, with demonstrated expertise in capacity planning, performance tuning, backup and recovery, and business continuity planning across enterprise environments.
4. Experience supporting infrastructure dependencies for SQL Server, Oracle, or other enterprise database platforms in production and disaster recovery environments, along with experience with hybrid infrastructure, virtualization platforms, cloud-related services, or self-service infrastructure catalogs.
5. Strong spoken and written communication skills with a professional and respectful approach; proven ability to create clear technical documentation, architecture standards, runbooks, and implementation guidance for both technical and non-technical audiences, with strong collaboration and problem-solving skills.

What We'd Like to See

1. Architecture and systems thinking — demonstrated ability to evaluate dependencies, tradeoffs, and long-term impacts to guide infrastructure decisions across virtualization, cloud, compute, storage, data protection, and data center services.
2. Automation mindset — experience identifying repeatable work, selecting appropriate automation opportunities, and promoting reusable solutions across teams to drive operational consistency and efficiency at scale.
3. Continuous learning and responsible AI use — proven commitment to keeping technical skills current and evaluating approved AI tools and emerging technologies responsibly before applying them to infrastructure work and platform decisions.
4. Security and compliance expertise — demonstrated ability to apply risk-based judgment when balancing security, compliance, resilience, usability, and operational requirements throughout the platform lifecycle.
5. Process and governance alignment — experience aligning technical work with IT asset management, change management, documentation, operational readiness, and service management requirements in enterprise environments.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation.

© Hyland. All rights reserved.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.

Let me know if you'd like any further refinements! 😊