Senior R&D Intelligence Analyst

📍 Location: Poland | 🌐 Remote

About the Role

As a Senior R&D Intelligence Analyst at Hyland, you'll sit at the intersection of business strategy and data analytics — transforming existing data and reports into insights that drive real decisions. You'll partner closely with engineering leaders, product managers, and analytics engineers to answer the questions that matter most: where to invest, where to improve, and where the next opportunity is hiding in the data. If you're naturally curious, energized by ambiguity, and skilled at uncovering patterns others miss, this role is for you.

Your Role Responsibilities — Here's What You'll Do

• Explore existing data models and reports to surface trends, correlations, anomalies, and opportunities the organization is not yet seeing
• Tackle open-ended business questions — such as how AI is impacting engineering throughput or where defect hotspots exist — and translate findings into clear narratives and recommendations tailored to non-technical audiences
• Act as the primary liaison between business stakeholders and Analytics Engineers, leading discovery conversations to elicit, challenge, refine, and document requirements that often start vague or incomplete
• Build and maintain reports, dashboards, and ad-hoc analyses in Power BI on top of data models curated in Microsoft Fabric
• Write SQL or PySpark in Fabric notebooks to profile data, prototype analyses, and validate outputs
• Validate report outputs, maintain user-facing documentation including metric definitions and report guides, and coach stakeholders on how to effectively use and interpret reports

Technology Tools

• Power BI
• Microsoft Fabric
• SQL / PySpark

Role Essentials — What You'll Need

1. Demonstrated ability to turn data into actionable insights and recommendations that have influenced real business outcomes — not just charts
2. Working knowledge of SQL and/or Python/PySpark for data exploration and prototyping
3. Hands-on experience building reports and dashboards in Power BI or an equivalent BI platform
4. Solid understanding of relational data, data warehouses, and lakehouse concepts
5. Strong communication skills with the ability to tell a clear, compelling story to non-technical audiences and engage constructively with stakeholders

What We'd Like to See

1. Strong business acumen with genuine curiosity about how product and engineering organizations work — including investment decisions, product lifecycle, delivery, quality, and customer adoption
2. Hands-on experience with engineering and product metrics such as DORA, throughput, escaped defects, ARR, retention, or adoption
3. Experience using Jira, Confluence, Git, or similar collaboration and development tools
4. Comfort with ambiguity — the ability to take a half-formed question, engage stakeholders, and return with a sharper, well-defined analysis
5. Self-directed and proactive working style with the ability to start adding value without fully written instructions

Compensation

This role offers a salary range of 175,000 – 230,000 PLN gross per year, based on experience and qualifications.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. © Hyland. All rights reserved.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.