Principal Partner Development Manager

Strategic Partner Manager

Location: Remote, United States Work Arrangement: Remote (SF Bay Area preferred)

About the Role
The Strategic Partner Manager is a senior enterprise-level partner leader responsible for defining and executing Hyland's global partner strategy across key Independent Software Vendors (ISVs), cloud platforms, and strategic technology partners. Operating as a strategic advisor both internally and externally, this role shapes Hyland's ecosystem strategy, influences executive decision-making, and drives long-term market expansion. The Strategic Partner Manager is accountable for building high-impact partnerships that accelerate co-sell revenue, expand market presence, and deliver measurable customer outcomes.

Your Role Responsibilities? Here's What You'll Do.
Define and lead Hyland's global partner strategy aligned to company growth priorities and long-term ecosystem positioning — identifying, securing, and scaling high-impact ISV and cloud partnerships that expand market reach and revenue, including developing multi-year strategic plans and business cases with clear investment and return models.
Shape Hyland's overall ecosystem strategy including partner segmentation, coverage models, and engagement frameworks — influencing executive stakeholders internally and externally to align on priorities and strategic direction.
Lead joint go-to-market strategies with partners and Hyland sales teams across regions, establishing scalable co-sell motions, sales plays, and partner-led demand generation programs that drive pipeline creation, deal velocity, and win rates.
Partner with Sales leadership to embed ecosystem motions into core revenue strategy, building and scaling partner sales motions across cloud marketplaces and ecosystem channels while ensuring partners are effectively positioned to accelerate active opportunities and drive customer adoption.
Establish governance models, operating frameworks, and best practices for strategic partner engagement — driving internal alignment and accountability across teams supporting partner initiatives.
Build and maintain executive-level relationships that influence joint investment and GTM priorities, serving as a trusted advisor to partner executives and representing Hyland in executive briefings, industry events, and partner leadership forums.

Role Essentials
You'll be set up for success if you have:

Bachelor's degree or equivalent practical experience
10+ years of experience in technology partnerships, channel sales, business development, or ecosystem strategy within a B2B software or cloud environment
Demonstrated ability to define and execute global partner strategies aligned to company growth priorities and long-term ecosystem positioning
Proven ability to influence and align executive stakeholders internally and externally across complex, multi-party partnership environments
Experience engaging technical stakeholders and executive leaders in complex enterprise environments to drive joint outcomes

What We'd Like to See
Bonus points if you bring:

Experience building strategic partnerships with enterprise ISVs or major cloud providers
A track record of creating scalable co-sell motions and partner sales programs that drive measurable pipeline and revenue outcomes
Experience selling enterprise solutions through cloud marketplaces or ecosystem channels
Proven ability to manage complex sales cycles with multiple stakeholders across regions and partner types
Demonstrated ability to collaborate with technical decision-makers to identify, structure, and accelerate joint opportunities

About Hyland
Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

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About Hyland Life
#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement
Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.