Sales Support Intern – Presales

📍 Location: Remote, USA 💻 Work Arrangement: Remote

About the Role

The Sales Support Intern – Presales supports Hyland's presales organization by contributing to a wide range of initiatives that help drive the sales cycle forward. From building compelling product demos to managing project documentation and supporting program coordination, this intern will gain meaningful, real-world experience at the intersection of technology and sales. If you're curious, adaptable, and eager to learn how enterprise software is positioned and sold, this is the role for you.

Your Role Responsibilities? Here's What You'll Do.

• Assist in the creation and refinement of product demonstrations that showcase Hyland's solutions to prospective customers.
• Support program management efforts by tracking project milestones, deliverables, and timelines across presales initiatives.
• Develop and maintain accurate documentation including process guides, solution summaries, and supporting sales materials.
• Collaborate with presales engineers and sales team members to gather information and contribute to active opportunities.
• Compile and analyze data to produce reports and presentations that support presales decision-making and strategy.
• Engage cross-functionally with teams across sales, product, and marketing to support requests and drive projects to completion.

Role Essentials

• Currently enrolled in an accredited educational institution, preferably in Business, Information Technology, Marketing, or a related field.
• Proficiency with Microsoft Office suite, with a willingness to quickly learn new tools and platforms.
• Strong oral and written communication skills, with a professional and tactful approach to all interactions.
• Excellent interpersonal skills with the ability to collaborate effectively across teams and maintain professionalism with internal and external stakeholders.
• Keen attention to detail with a demonstrated ability to handle sensitive information with discretion and care.

What We'd Like to See

• Demonstrated ability to manage multiple tasks independently, with a strong sense of ownership and urgency.
• Curiosity about enterprise technology, software solutions, or the presales process.
• Strong organizational skills with the ability to juggle shifting priorities in a fast-paced environment.
• Attentiveness to team needs, reflected through responsive and high-quality follow-through on requests.
• An equivalent combination of education and experience sufficient to successfully perform the principal duties of the position.

Pay Transparency

The compensation range for this role is $18.00 – $20.00 per hour. Actual compensation will be determined based on experience, qualifications, and other job-related factors in accordance with applicable laws.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

© Hyland. All rights reserved.

About Hyland Life

#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.

• Currently enrolled in an educational institution
• Proficiency with Microsoft Office software products
• Attentive to department needs as demonstrated by rapid and high-quality responsiveness to requests
• Excellent interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department
• Excellent oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
• Keen attention to detail
• Capable of identifying and completing tasks independently, with a sense of urgency and ownership
• Demonstrated success at maintaining high personal work standards
• Demonstrated ability to handle sensitive information with discretion and tact
• Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the position.