Sales Development Representative - APAC

Location: Remote - Australia Work Type: Remote

About the Role

The Sales Development Representative - APAC is an inside sales professional focused on outreach, prospecting, and lead qualification across the Asia-Pacific region. This role is centered on connecting with as many leads as possible to determine customer fit, drive pipeline growth, and support the broader sales organization in expanding market presence across APAC.

Here's What You'll Do

• Initiate discovery calls with qualified lead prospects, gathering information, assessing needs, educating on suitable product offerings, and determining the viability of a sale across the APAC market.
• Maintain purposeful, regular contact with identified prospects through emails, phone calls, and other relevant activities to add value and drive opportunities forward.
• Generate new qualified leads by developing targeted customer lists and executing calling and email campaigns across the APAC region.
• Partner with Account Managers and Field Representatives to facilitate seamless lead-to-opportunity transitions and support onsite customer meetings.
• Participate in trade shows and events across APAC, making meaningful contact with potential customers and ensuring timely lead follow-up.
• Leverage a multi-tactical technology stack while collaborating with cross-functional teams to develop and execute targeted regional campaigns.

Role Essentials

1. Proven inside sales experience with a demonstrated ability to establish rapport, qualify leads, and drive opportunities forward across the APAC market.
2. Strong communication skills — able to speak and write with ease, clarity, and impact, tailoring style to the subject and audience.
3. Self-motivated with high energy, enthusiasm, and the ability to thrive in a fast-paced, deadline-driven environment.
4. Strong business acumen with the ability to ask probing questions and investigate situations to obtain quality information.
5. Proficiency in Microsoft Office tools with a curiosity and aptitude for technology.

What We'd Like to See

1. Experience working across APAC markets with an understanding of regional business culture and customer dynamics.
2. Familiarity with CRM platforms and multi-channel sales engagement tools.
3. Relevant industry experience in SaaS, content services, or enterprise software.
4. Strong ability to collaborate cross-functionally with field sales, marketing, and customer success teams.
5. Bachelor's degree in Business, Sales, Marketing, or a related field.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. © Hyland. All rights reserved. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work. The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success. As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.