Director, Global Partner Ecosystem Development 

Location: United States Work Arrangement: Remote

About the Role
The Director, Global Partner Ecosystem Development is responsible for defining and executing a global strategy to build a high-quality, scalable partner ecosystem that supports Hyland's growth objectives. This role goes beyond recruitment — it ensures the ecosystem has the right partners, in the right places, with the right capabilities to deliver and scale. Success requires translating strategy into disciplined execution across regions, building repeatable systems for scale, and making deliberate tradeoffs that prioritize ecosystem quality, coverage, and long-term performance over volume.

Your Role Responsibilities? Here's What You'll Do.
Define and evolve a global partner recruitment strategy aligned to growth priorities and ecosystem gaps — establishing target partner profiles, qualification standards, and coverage priorities that translate into regionally executable plans with clear success measures.
Lead global ecosystem capacity planning and recruitment execution through regional leadership across the Americas, EMEA, and APAC, setting vertical capacity priorities including healthcare and ensuring the right mix of SI, BPO, and OEM partners to meet market, delivery, and growth requirements.
Lead and develop regional and segment leaders responsible for partner ecosystem capacity and recruitment execution, setting clear direction, priorities, and performance expectations tied to ecosystem impact and business outcomes.
Design scalable operating rhythms, processes, and management mechanisms across the global function — ensuring the function is measurable and aligned to the full partner lifecycle, from selection through readiness.
Communicate strategy, performance, and risks to senior and executive stakeholders with clarity and precision, presenting recommendations in a structured, decision-oriented manner that positions partner recruitment as a driver of partner-led growth.
Own function outcomes including partner selection standards, capacity priorities, and coverage models — making high-impact ecosystem investment and expansion decisions with sound judgment across competing priorities and ambiguous situations.

Role Essentials
You'll be set up for success if you have:

10+ years of experience in partner programs, recruitment, or ecosystem strategy within a global B2B environment
Proven leadership of distributed, high-performing teams with the ability to develop and elevate regional and segment leaders
Demonstrated ability to translate broad strategy into disciplined, measurable execution at scale across multiple regions and partner types
Strong cross-functional leadership experience with the ability to influence and align stakeholders across Sales, GTM, Marketing, and Product
Exceptional executive communication and stakeholder management skills, with the ability to distill complexity into clear, decision-oriented messaging

What We'd Like to See
Bonus points if you bring:

Hands-on experience working with SI, OEM, and BPO partner ecosystems across multiple global regions
A track record of building scalable systems, frameworks, or operating models that are adopted and executed by others
Strong business and financial acumen tied to partner-driven growth, revenue pipeline, and overall business performance
Ability to operate effectively in ambiguity, making sound decisions with incomplete information while balancing competing priorities
Experience with ecosystem capacity planning across healthcare and other key vertical markets

About Hyland
Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

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About Hyland Life
#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement
Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.