Associate Project Manager

Job Description

• The Associate Project Manager is responsible for the coordination of customer implementation projects from initiation through project closure. They are responsible for project scheduling and coordination budget control non-conformity resolution and risk management
• This is an entry-level to early-career project management role responsible for managing small to moderately complex customer implementations, operating under limited oversight and aligned with established project management methodologies

Responsibilities 

• Utilize the Project Implementation Methodology and related tools to bring projects to successful completion within scope, on time, and within budget. 
• Facilitate and coordinate client meetings using engaging, informative presentation methods. 
• Create and maintain project documentation utilizing standards prescribed by the Project Management team
• Develop, maintain, and track project plans, including timelines, milestones, dependencies, deliverables, and action items. 
• Manage timely and effective communication with key customer and internal stakeholders. 
• Monitor project scope against contractual commitments and escalate potential out-of-scope requests appropriately. 
• Oversee activities of project personnel to ensure projects progress on schedule and milestone commitments are met. 
• Identify, track, communicate, and escalate project risks, issues, dependencies, and customer decision delays in a timely and appropriate manner. 
• Provide support to other Project Management team members, as directed 
• Coordinate with cross-functional teams (e.g., Services, Sales, Support) to ensure alignment and successful customer outcomes. 
• Maintain accurate project data, status reporting, forecasts, and milestone tracking in company systems. 

• Minimum Qualifications 

  • Bachelor’s degree, equivalent international qualification, or relevant professional experience. 
  • Proficiency with Microsoft Windows and Microsoft Office. 
  • Oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact 
  • Facilitation and project management skills 
  • Organizational, multi-tasking, and time management skills 
  • Able to thrive in a fast-paced environment. 
  • Ability to work independently and in a team environment 
  • Self-motivated with the ability to complete projects in a timely manner 
  • Average travel requirements for this role are approximately 30% annualized and may vary by region and customer needs. 
  • Ability to collaborate effectively with geographically distributed and cross-cultural teams. 
  • Ability to support customer engagements across global time zones, with regular overlap required for North American business hours. 
  • Proficiency/fluency in English, both written and verbal. 
  • Knowledge and working use of a second European language is beneficial