Department Coordinator 3 (Eastern/Central located)

The Department Coordinator enables Product senior leadership to operate efficiently and effectively by ensuring executive‑ready communications, well‑run meetings and events, and consistent operational follow‑through. The Department Coordinator 3 acts as a trusted operational partner, translating priorities into organized execution across presentations, projects, processes, and people.

• Provide PowerPoint support to the CPO Product senior leadership team – e.g. creating and formatting presentations for board reports, Hyland all hands meetings, Product department meetings, etc.
• Support event and conference preparation for the Product attendees - e.g. CommunityLIVE, Sales Kick Offs
• Lead small projects from planning through delivery.
• Maintain and update communication vehicles - e.g. distribution lists, teams channels, contact lists, Hyland hub portals, etc.
• Lead department events and meetings, managing logistics, attendance, documentation, technical operations, session recording, and follow-up communications.
• Develop end-to-end process, procedure, or technical documents for team/department.
• Support new employee onboarding in the Product Org by maintaining accurate onboarding data and sending timely communications
• Support employee enablement/education – e.g. maintain Product Academy by performing quarterly reviews to ensure information is kept up to date by respective owners.
• Support change management and communication activities for department initiatives, ensuring timely and effective information sharing and team engagement. – e.g. NPI process, product operating model (SVPG)
• Manage complex daily department activities to maximize team efficiency and achieve team established goals
• Manage incoming and outgoing mail, shipping and receiving
• Maintain common spaces for appearance and functionality
• Manage office supplies and maintenance of storage areas
• Provide support to team members including staff travel arrangements, and expense and time tracking
• Develop meeting agendas, schedule department meetings, document proceedings and distribute minutes
• Liaise with other areas to resolve information or project requests by department staff
• Coordinate budget preparation and expense management activities
• Fulfill work requests from department staff in timely and accurate manner
• Mentor, coach, train, and provide feedback to other team members; may provide feedback to leadership on technical abilities of team
• Compiles and analyzes complex information and develops reports, proposals, or documents
• Create and edit correspondence, spreadsheets and presentations
• Actively contribute to meetings with management, staff and peers
• Provides recommendations for department goals, policies and procedures, budgets, statistical reports, and process improvements
• May interact with clients to obtain information, verifying schedules and for other department relevant activities
• Assist with marketing efforts and development of client proposals

• High School diploma or equivalent
• In depth knowledge and use of PowerPoint
• Significant experience as a Department Coordinator, project manager or event coordination
• Capable of identifying and completing tasks independently with a sense of urgency and ownership
• Excellent interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department
• Excellent oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
• Keen attention to detail
• Demonstrated success at maintaining high personal work standards
• Demonstrated ability to handle sensitive information with discretion and tact
• Proficient with Microsoft Windows and Microsoft Office Suite
• Attentive to department needs as demonstrated by rapid and high-quality responsiveness to requests

The salary range for this role is $68,000 - $78,000. The listed salary range represents a good faith estimate at the time of posting. The listed range may be adjusted in the future based on business needs. Actual compensation will be based on job-related factors including, but not limited to, qualifications, skills and experience.