Project Manager 1

The Internal Project Manager is responsible for coordinating, planning, managing, and monitoring departmental projects from inception through closure, ensuring they are completed on time, within scope, and within budget. This role also incorporates process engineering responsibilities to analyze, design, and improve business processes that support project outcomes and operational efficiency.

Project Management

• Assist with ensuring project results have an articulated scope with quantifiable business benefit
• Apply basic best practices, project management methodologies, project documentation and tools
• Document stakeholders’ success metrics and criteria for projects
• Coordinate and facilitate project meetings
• Ensure projects progress on schedule, within budget, and in line with accepted requirements
• Manage project planning tools and prioritization boards
• Prepare project status reports and keep all stakeholders informed of project status, issues, and risks
• Deliver timely and effective updates to all identified audiences

Process Engineering & Continuous Improvement

• Analyze current-state business and operational processes to identify inefficiencies, gaps, and improvement opportunities
• Partner with stakeholders to define future-state processes that align with project goals and business objectives
• Document process workflows, requirements, and controls using standard methodologies (e.g., process maps, swim lanes, SOPs)
• Support process standardization and optimization efforts across teams to improve consistency, quality, and scalability
• Identify process dependencies, risks, and impacts as part of project planning and execution
• Collaborate with cross-functional teams to ensure process changes are effectively integrated into project deliverables
• Support change management efforts related to process improvements, including communication, training, and adoption planning
• Track and report on process performance metrics to measure effectiveness and realized business benefits

• Bachelor’s degree or equivalent experience
• Microsoft Windows and Office proficient
• Oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
• Facilitation and project management skills
• Organizational, multi-tasking, and time management skills
• Able to thrive in a fast paced environment
• Ability to work independently and in a team environment
• Self-motivated with the ability to complete projects in a timely manner
• Average travel requirements for this job is 30% annualized, yet unique circumstances with customers may require more travel.
• Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job

What you can expect next

• Hyland Recruiters thoroughly review every application and will contact you within 1 to 2 weeks regarding next steps. Be sure to add Hyland to your contacts list and check your spam folder so you never miss a message from us!
• Interview Process: 
  • Recruiter Screen 
  • Hiring Manager Interview 
  • Panel Presentation & 1:1s with cross-functional partners 
  • Offer!

Benefits & Contract Type

Your recruiter will share more details throughout the process - feel free to ask about our Benefit packages!

Hyland Brazil - CLT Indefinite-term contract

Welcome to #HylandLife

Since 1991, it has been Hyland’s mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it’s helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we’ve grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.