Value Advisor 2

• Act as the primary point of contact for standard value consulting engagements, partnering with Account Executives and Presales leaders.
• Lead value discovery and value articulation efforts, including customer workshops (remote-first, occasional onsite) to evaluate current-state costs and future-state benefits.
• Develop ROI models, financial analyses, and business cases covering cash flow, productivity gains, cost avoidance, and legacy system retirement.
• Own the end-to-end creation of ROI workbooks, from opportunity assignment (SPAR) through delivery, customer validation, and Account Manager approval.
• Create and deliver executive ready value presentations outlining the strategic, operational, and financial impact of company solutions.
• Present value findings to mid-to-senior level customer stakeholders, adapting messaging for both business and technical audiences.
• Collaborate closely with Sales, Presales, and Services to align solution scope, value hypotheses, and customer success outcomes.
• Transfer value context and business justification to Services teams to support successful solution delivery.
• Document and synthesize learnings from prior engagements, including case studies, value benchmarks, industry trends, and conversion outcomes.
• Support the LATAM market, working primarily in English and engaging with Spanish speaking customers as needed. 

• English and Spanish fluency 

• Proven experience building business cases and ROI models for technology solutions

• Strong understanding of financial fundamentals (cash flow, projected ROI, cost/benefit analysis)

• 2–5+ years of experience in one or more of the following: 

  • Management or strategy consulting

  • Technology consulting or SaaS value advisory

  • Value selling, value management, or presales financial roles

  • Financially focused roles 

• Ability to clearly articulate the value of existing legacy technologies and transitioning to modern platforms
• Demonstrated ability to work directly with Sales Leaders and Account Executives
• Excellent written and verbal English communication skills
• Strong analytical skills and comfort working with numbers 
• Ability to influence, build consensus, and gain trust across multiple stakeholder levels
• Self-motivated, organized, and able to manage multiple engagements in a fast-paced environment
• Comfortable operating in a remote-first model, with up to 25% travel 
• Core education in finance, business, or strategy
• Prior experience in enterprise SaaS, content management, ECM, or adjacent platforms a strong asset
• Background in value selling or value management frameworks
• Exposure to ERP platforms or integrated enterprise systems
• Industry experience in financial services or insurance
• Experience supporting LATAM customers or regional sales teams 

What you can expect next

• Hyland Recruiters thoroughly review every application and will contact you within 1 to 2 weeks regarding next steps. Be sure to add Hyland to your contacts list and check your spam folder so you never miss a message from us!
• Interview Process: 
  • Recruiter Screen 
  • Hiring Manager Interview 
  • Final round with (HM, Team member, and/or cross-functional partners)
  • Offer!

Benefits & Contract Type

Your recruiter will share more details throughout the process - feel free to ask about our Benefit packages!

Hyland Colombia - Indefinite-term contract

Welcome to #HylandLife

Since 1991, it has been Hyland’s mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it’s helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we’ve grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.