Sales Development Representative (Healthcare)

Hyland is a fast‑scaling technology company building momentum — and our Sales Development team is at the heart of it. We’re looking for high‑energy, outbound‑focused sales professionals who love the hunt, thrive on connection, and want to grow their sales career in a hyper‑growth, fully remote environment.

As a Sales Development Representative, you’ll be on the front lines — cold calling, prospecting, qualifying leads, and opening doors for our Account Managers/Digital Territory Sales Managers. If you’re motivated by activity, outcomes, and the thrill of turning a cold lead into a real opportunity, this role is for you.

• Initiate discovery calls to qualified lead prospects with the assistance of the account manager; gather information, assess needs, educate on suitable product offerings and determine viability of a sale
• Maintain purposeful, regular contact with identified prospects to add value and drive sale forward; regular contact includes emails, phone calls and other relevant activities
• Generate new qualified lead prospects by developing a target list of customers and executing calling and email campaigns
• Participate in events; make contact with potential customers at trade show booth and ensure proper lead follow up after the show
• Accompany account managers to onsite customer meetings
• Update all internal systems on all activities
• Participate in transition call with account manager when potential customer moves from lead to genuine sales opportunity; facilitate portions of the call to ensure proper transition
• Review and evaluate requests for proposals; assist prospects with drafting appropriate documentation
• Leverage multi tactical technology stack
• Partner with Field Reps and cross-functional teams and departments to develop targeted campaigns
• Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy

• Bachelor's degree or equivalent experience
• Fluency in English, Spanish and French
• Experience as a Sales Associate
• Inside sales experience
• Relevant industry experience
• Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
• Able to thrive in a fast paced, deadline driven environment
• Demonstrated ability to establish rapport and gain the trust of others
• Microsoft Windows and Office proficient
• Strong business acumen
• Self-motivated, with high energy and an engaging level of enthusiasm
• Good at investigating situations or issues to get relevant information; adept at asking probing questions to successfully obtain quality information
• Sharp, fast learner with a curiosity for technology as well as aptitude
• Up to 10% travel time required