Sales Development Representative - Cleveland located

The Sales Development Representative is an inside sales representative that focuses on outreach prospecting and lead qualification with a focus of connecting with as many leads as possible to determine if they are a good customer fit for the organization. 

This position is a hyrbid role and requires candidates to be local to our Westlake, OH office.

• Participate in discovery calls with account managers to qualified lead prospects to gather information, educate on basic product offerings and determine viability of a sale
• Maintain purposeful, regular contact with identified prospects to add value and drive sale forward; regular contact includes emails, phone calls and other relevant activities
• Generate new qualified lead prospects by developing a target list of customers and executing calling and email campaigns
• Participate in events; make contact with potential customers at trade show booth and ensure proper lead follow up after the show
• Update all internal systems on all activities
• Introduce account manager to potential customer when moved from lead to genuine sales opportunity; transition all important customer information to Account Manager
• Review and evaluate requests for proposals; assist prospects with drafting appropriate documentation
• Leverage multi-tactical technology stack
• Partner with field reps and cross-functional teams and departments to develop targeted campaigns
• Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy

• Bachelor's degree or equivalent experience
• Experience as a Sales Associate
• Inside sales experience
• Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
• Able to thrive in a fast paced, deadline driven environment
• Demonstrated ability to establish rapport and gain the trust of others
• Microsoft Windows and Office proficient
• Solid business acumen
• Self-motivated, with high energy and an engaging level of enthusiasm
• Able to thoroughly investigate situations or issues to get relevant information; adept at asking probing questions to successfully obtain quality information
• Sharp, fast learner with a curiosity for technology as well as aptitude
• Up to 5% travel time required

Based on individual states’ employment laws, the following details are to comply with the relevant salary posting requirements:  base salary range of $50,000-$57,000 and eligible for benefits