The Business Transformation Advisor 4 is responsible for performing discovery solution design making written recommendations and delivering executive-level presentations to existing and prospective customers.
Responsibilities
Operate as primary point of contact for multiple, complex customer engagements
Own the process, including the evaluation of the effectiveness of customers current (“as is”) solutions and the requirements for the future (“to be”) state
Lead onsite discovery meetings and interviews with customer executives, management, business and technical leads
Generate a written report documenting discovery of findings and solution design
Effectively collaborate with Sales, Global Services, Development, and industry teams within the Company to ensure high quality customer deliverable
Lead pre-engagement assignments and ensure readiness of customers
Develop content and lead webinar series and training; contribute to Company blogs, case studies and whitepapers
Establish strong, committed relationships with current and former customers, and industry teams; initiate regular communications and stay connected
Ensure customer satisfaction; evaluate if recommendations are implemented by customer, while also tracking, documenting results, and progress made
Coach, mentor and motivate other Business Transformation Advisors
Basic Qualifications
Bachelor’s Degree
Experience in business and technical consulting
Substantial experience demonstrating, designing and implementing software Solutions
Familiar with the principle of Lean Six Sigma
Comprehensive knowledge of multiple business functions, such as Human Resources, Operations, Finance, Legal, Production, Support, and Accounting
Excellent collaboration skills, applied successfully within team as well as with other areas
Self-motivated with the ability to manage projects independently to completion and regularly takes on new tasks without direction
Able to thrive in a fast paced, deadline driven environment
Demonstrated ability to establish rapport and gain the trust of others
Able to speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
Proven success at gaining acceptance of your recommendations and guidance
Experience in providing guidance and support to developing team members
Up to 50% travel time required
Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
