Business Intelligence Analyst 3

The Senior Business Intelligence Analyst is responsible for understanding business/department needs and goals, and creating data-driven analysis and insight to support management decisions. 

#LI-Remote

• Constructs complex queries in database management system software to pull data from multiple databases and tables into meaningful results
• Create and analyze complex financial and executive management reports
• Provide complex data and analysis of reporting relating to business needs gathered from key internal business stakeholders.
• Query data warehouses and create complex ad hoc reports for end users using spreadsheets, macros, and reporting writing tools
• Create complex data sets for reporting portal including page design, security, report libraries, and content additions, revisions and deletions
• Collaborate with key stakeholders to determine requirements and lead projects that generated required intelligence with minimal oversight
• Operate as a trusted advisor on issues and trends; provide general consulting services leveraging expertise and significant best practice knowledge
• Trains new analysts on internal processes, data warehouse use, reporting and data infrastructure. Provide training and guidance on how to interpret and apply data
• Perform and analyze data integrity audits; evaluate and propose recommendations on methods and procedures for managing data. Verify accuracy of data in data warehouses; identify data integrity issues and resolve

• Bachelor’s Degree
• Experience as a Data Analyst
• Strong Microsoft Excel skills
• Microsoft Windows and Office Proficient
• Strong oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
• Strong organizational, multi-tasking, time management, critical thinking and problem solving skills
• Strong collaborative skills, applied successfully within team as well as with other areas
• Strong attention to detail, facilitation and project management skills
• Strong ability to summarize large quantities of information into actionable insight
• Self-motivated with the ability to complete projects in a timely manner
• Strong ability to thrive in a fast paced, deadline driven environment
• Strong ability to influence, motivate and mobilize team members and business partners
• Strong ability to handle sensitive information with discretion and tact
• Strong ability to establish rapport and gain the trust of others; effective at gaining consensus
• Strong ability to work independently and in a team environment
• Strong business and technology acumen
• Strong knowledge of systems administration
• Strong knowledge of reporting tools
• Strong knowledge of data warehousing technologies and SQL server
• Up to 5% travel time required
• Or an equivalent combination of education and experience sufficient to perform the principle duties of the job

What you can expect next

• Hyland Recruiters thoroughly review every application and will contact you within 1 to 2 weeks regarding next steps. Be sure to add Hyland to your contacts list and check your spam folder so you never miss a message from us!
• Interview Process: 
  • Recruiter Screen 
  • Hiring Manager Interview 
  • Final round with (HM, Team member, and/or cross-functional partners)
  • Offer!

Benefits & Contract Type

Your recruiter will share more details throughout the process - feel free to ask about our Benefit packages!

Hyland Colombia - Indefinite-term contract

Hyland Brazil - CLT Indefinite-term contract

Welcome to #HylandLife

Since 1991, it has been Hyland’s mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it’s helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we’ve grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.