Infrastructure Admin 2

We're looking for a skilled Infrastructure Administrator to join our team in Brazil (REMOTE)! In this role, you’ll be responsible for implementing and configuring infrastructure components, monitoring and troubleshooting systems to maintain optimal performance, and maintaining and improving IT infrastructure to support evolving business needs. Your work will ensure the stability, security, and efficiency of our IT environment. 

• Respond to system-related requests, troubleshoot issues, and resolve problems using best practices with guidance from senior team members.
• Assist in implementing and configuring infrastructure components, including servers and virtualization platforms.
• Support projects involving installations, upgrades, and modernization of servers and systems.
• Monitor and maintain infrastructure systems such as servers, storage, networking, databases, directory services, and virtualization.
• Participate in audits to ensure compliance with standards, policies, and configuration guidelines.
• Collaborate with database, network, storage, and cloud teams to deliver solutions.
• Create clear internal documentation of processes and system configurations under team guidance.
• Contribute ideas to improve internal efficiencies and stay informed about best practices and market trends.
• Participate in maintenance, testing, and execution of the disaster recovery plan.
• Identify opportunities for new technology proposals to enhance infrastructure.

• Basic experience in systems administration or infrastructure support. 
• Fluent in English. 
• Working knowledge of Microsoft Windows Server and Microsoft Active Directory. 
• Experience with virtualization technology (VMware preferred)
• Exposure to public cloud platforms (AWS preferred)
• Strong troubleshooting and problem-solving skills.
• Experience with Linux systems. 
• Familiarity with monitoring tools (Dynatrace) and ticketing systems. 
• Knowledge of Dell IBM Cisco and/or HP server hardware.
• Understanding of networking, storage, or database fundamentals. 
• Strong customer service orientation and collaborative mindset. 
• Attention to detail and ability to follow established standards. 
• Self-motivated with a willingness to learn and grow in a fast-paced environment. 
• Ability to communicate clearly and effectively, both verbally and in writing, and to produce concise, logical, and grammatically correct documentation
• Ability to work outside of normal business hours (evenings and weekends etc.)
• High School Diploma Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
• up to 10% travel time required