Account Manager

• Develop and execute a comprehensive sales plan to meet or exceed quota.
• Prospect and hunt for new business opportunities; build relationships with potential customers.
• Research and identify target accounts in key verticals (Financial Services preferred; Manufacturing and Healthcare also relevant).
• Leverage industry knowledge to educate prospects on the benefits of Hyland’s Cloud and AI-driven solutions.
• Maintain accurate records in CRM (Salesforce) including opportunities, commitments, and significant interactions.
• Collaborate with Sales Solution Engineers to deliver impactful software demonstrations.
• Support the RFP process and provide necessary documentation.
• Ensure smooth transition from pre-sale to implementation; remain engaged throughout onboarding.
• Provide real-time sales forecasting and maintain a healthy pipeline.
• Qualify leads generated by SDRs and proactively source additional leads.
• Contribute ideas to improve sales processes and team performance.
• Stay informed on market trends, best practices, and emerging technologies.

• Associate’s Degree or equivalent experience.
• Hunter mindset – proactive in generating pipeline and closing new business.
• Proven experience in enterprise software or SaaS sales; consultative selling background preferred.
• Experience selling Cloud solutions, SaaS, or enterprise software.
• Proficiency in Microsoft Windows and Office.
• Strong ability to build trust and gain consensus across multiple stakeholders.
• Excellent oral and written communication skills in English (mandatory); Portuguese required; Spanish is a plus.
• Highly organized, self-motivated, and able to manage work independently.
• Strong collaboration skills across teams and departments.
• Ability to travel up to 50%.
• Familiarity with MEDDIC qualification methodology and CRM tools (Salesforce) is a plus.
• Comfortable working in a hybrid model (São Paulo area).
• Passion for technology and ability to articulate value propositions around AI and content management.

What you can expect next

• Hyland Recruiters thoroughly review every application and will contact you within 1 to 2 weeks regarding next steps. Be sure to add Hyland to your contacts list and check your spam folder so you never miss a message from us!
• Interview Process: 
  • Recruiter Screen 
  • Hiring Manager Interview 
  • Final round with (HM, Team member, and/or cross-functional partners)
  • Offer!

Benefits & Contract Type

Your recruiter will share more details throughout the process - feel free to ask about our Benefit packages!

Hyland Colombia - Indefinite-term contract

Hyland Brazil - CLT Indefinite-term contract

Welcome to #HylandLife

Since 1991, it has been Hyland’s mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it’s helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we’ve grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.