Sales Support Representative (German Speaker)

The Sales Support Representative is responsible for assisting and supporting the day-to-day activities of sales account managers while developing critical sales skills with the objective of effectively transitioning to an outside sales job in the company's sales organization.

• Support and collaborate with the sales team by working as a liaison between sellers and operational teams to drive business/sales forward in support of our customer base.
• Update and ensure accuracy of CRM, including but not limited to logging activity, tasks, converting leads, updating opportunities, creating quotes.
• Executing outbound communications to initiate the creation of appointments and active participant attendance for various events, including any follow up activities and next steps.
• Interact with internal teams to complete tasks in a timely manner. Collaborate and engage cross-functional internal teams to meet individual client requirements
• Provide information and details for operational processes related to the sales cycle.
• Provide direct support and coaching to customers/partners; operate as their liaison to company's resources Act as a trusted liaison to customer/partners by providing direct support and coaching while maintaining and building relationships to deliver a positive customer experience
• Create, build, process and evaluate various reporting to provide insight to Sales Teams.
• Research prospects/customer organizations during the lead registration process and prior to Sales calls. Utilizes a strategic approach to research, identify, evaluate, and recommend business solutions considering customer needs and interests

• Bachelor's degree or equivalent experience
• Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
• Good collaboration skills, applied successfully within team as well as with other areas
• Strong critical thinking and problem solving skills
• Shows a personal commitment  to continuously broaden skill set
• Highly organized and experienced at successfully multi-tasking
• Self-motivated with the ability to manage projects independently to completion
• Demonstrated ability to establish rapport and gain the trust of others
• General experience and comfort using technology
• Aptitude to learn new technologies and systems.
• Proficient in Microsoft Windows and Office
• Experience with CRM systems- Salesforce preferred
• Up to 10% travel time required